Shekhar Chikhalikar, Esq. posted on June 04, 2010 14:02
(CN) - A class action accuses LegalZoom, an online legal document preparation service, of unfair and deceptive business practices. Among other complaints, the lead plaintiff says that LegalZoom claims to "customize" its documents, but the customization is limited to customers' names and identifying personal information.
Webster claims that LegalZoom's website and advertising are premised on the misleading claim that "virtually anyone" can create a valid legal document through the site, and that the "customized" documents made by nonlawyers would be reviewed for "accuracy and reliability," imbuing customers with a false sense of security.
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